FAQs

We've Got the Answers! 🐝

Welcome to the Biizi FAQ Hive! 🧠✨
Got questions? We’ve collected the buzz-worthy answers right here:

🕒 How long does shipping take?

  • 🇺🇸 U.S. Orders: 3–5 business days

  • 🌍 International Orders: 7–15 business days

Once your order is processed (within 1–2 days), you’ll get a tracking number to follow your package every step of the way! 📦🚀

💳 What payment methods do you accept?

We accept all major payment methods, including:
💳 Visa, Mastercard, American Express, Discover
💸 PayPal & Apple Pay
🛍️ And more — safe and secure checkout every time!

🔄 Can I return or exchange my order?

Absolutely! 😊
You have 30 days to return or exchange your item if it's in its original condition and packaging. Just contact us at support@biizi.com — we're happy to help! 💌

🧼 What if my item arrives damaged or defective?

Oh no! 😢 We take that seriously. If your item arrives damaged or faulty, send us an email with a photo and your order number. We’ll fix it — fast! 🛠️

🕵️♀️ Where can I track my order?

As soon as your order ships, you’ll receive a tracking link via email. 📬
Didn’t get it? Check your spam folder or write to us — we’ll resend it! 🔍

📩 Still need help?

No problem! Just reach out to us at support@biizi.com — our friendly customer service bees are ready to help you. 🐝💬

Thanks for buzzing by the FAQ section —
We’re here to make your shopping experience sweet, smooth, and satisfying! 🍯🛒